AI Support

AI Chat Support That Takes Action.

Most chatbots just answer FAQs. Ecomas integrates deeply with your store to resolve tickets, process refunds, and track orders autonomously in under 30 seconds.

  • Instant Resolutions

    92% of customer queries resolved without human intervention.

  • Executes Refunds

    Securely processes cancellations and restocks inventory.

Executing Actions
ecomas.io/agent
I need to cancel order #4492.
Refund Processed
Rs. 4,500
I've successfully cancelled order #4492 and issued a full refund to your original payment method.
Sarah Jenkins
2m ago

Can I change my shipping address?

Active Chat
@alex_style
Just now

When is the next drop happening?

Michael T.
1hr ago

Do these shoes run true to size?

Omnichannel

A Unified Inbox for Every Channel.

WhatsApp, Instagram, Facebook, Email, and Web Chat in one workspace. Stop jumping between tabs and losing track of conversations.

  • Full Customer Context

    See order details and past chats directly beside every message.

  • Seamless Handoff

    When the AI needs help, human agents can step in instantly.

Creative Automation

Product Photoshot AI.

Generate studio-quality product photos using AI. No photographer, no studio, no waiting. Upload your product and get professional images in minutes.

  • Instant Backgrounds

    Automatically remove dull backgrounds and place products in lifestyle scenes.

  • High-Converting Assets

    Ready-to-use visuals for Shopify listings, Facebook Ads, and Instagram posts.

raw_product.jpg Uploaded
Studio Generated
Shopify API
"stock_count": 14
Stripe API
"status": "succeeded"
CRM Data
"lifetime_value": "$840"
Data Connectivity

The Commerce
Context Engine.

Generic LLMs hallucinate. Ecomas acts based on absolute truth. We pipe your live store database directly into the AI's neural core in real time.

Live Shopify Inventory

Checks exact stock levels before recommending products.

Payment Gateway Context

Instantly verifies transaction status via Stripe integration.

Customer Order History

Personalizes chat based on the customer's lifetime value.

Metrics

Advanced Support Analytics.

Track response times, resolution rates, CSAT scores, and agent performance. Get the exact data you need to improve support and grow revenue.

92.4%

Avg. Resolution Rate

3.2s

First Response Time

Total Resolutions (This Week)
12,450
+14.2%
Today

3.2s

First Response Time

The Paradigm Shift

Why Ecomas Outperforms.

Legacy Chatbots

Conversational Amnesia

Forces customers to repeat themselves constantly.

Read-Only Architecture

Cannot execute refunds, cancel orders, or update systems.

High Hallucination Risk

Makes up false policies and inventory levels.

Max Resolution Rate
15%
VS
The Industry Standard

Ecomas Agent

Infinite Context Memory

Remembers the customer, past orders, and previous conversations flawlessly.

Autonomous Execution

Securely connected to Stripe and Shopify to process actual refunds and restocks.

Zero-Risk RAG Logic

Pulls real-time tracking and pricing data so it never hallucinates.

Proven Results
Automated Resolution Rate
92%